Moose Antler Chew
Delivery Information
Do I Have to Be Home to Receive My Order?
If you can’t be home, you can nominate (via the courier’s app) to leave the delivery with a neighbour. Please note that you will be responsible for the condition of the items if left unattended.
Ensure all your delivery details are correct before placing your order, as we cannot be held responsible for delays caused by incorrect information.
For raw dog food orders, we recommend being home to ensure the items are placed in the freezer promptly, as they are perishable.
Delivery Details for Antlers & Dried Treats
- Free Delivery on orders over £20 (£2.99 for orders under £20).
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Standard Delivery: Royal Mail (1-2 working days).
- Orders placed before 3 PM (Mon-Fri) will be dispatched the same day.
- Orders after 3 PM, or on weekends and Bank holidays, will be dispatched the next working day- Monday.
Raw Dog Food Delivery Costs
- Free delivery for orders over £49.99 (£4.99 for orders under £49.99).
Important Notes
- Delivery times are approximate and may vary due to external factors like weather or seasonal demand. Please allow up to 48 hours from dispatch for delivery.
- For deliveries to the Scottish Highlands, Islands, and other remote areas, additional time may be required.
- We do not deliver raw dog food to the following postcodes: AB36-38, AB55-56, KW1-17, FK17-21, IV1-56, PH19-50, PA20-78, IM1-2, HS1-9, ZE1-3, TR, KA1-28, and Northern Ireland or the Isle of Wight.
Great to Know! How Are Antlers Packed?
Our antler chews are delivered loose—no labels or plastic—for a clean, eco-friendly packaging experience.
A commitment to support you and your dog!!!🐶
As part of our ongoing support for our customers, returned antlers are never reused or resold 🚫♻️.
For hygiene and safety reasons, all returned antler stubs are responsibly disposed of through appropriate waste management processes 🗑️✅ once received.
This means you can exchange with confidence, knowing your dog will always receive fresh, safe antlers — every time. 🦴❤️
Antler Exchange Program 🐾🦴
Sustainable chewing: refresh your dog’s antlers with every subscription. ♻️🐶
When antlers get chewed down and become too small, they can turn into a choking hazard — especially for heavy chewers. ⚠️ Our Antler Exchange Program makes it easy to remove small, unsafe pieces from your home and replace them with fresh antlers in your next subscription shipment. 📦✨
What we accept: ✅
Small, genuinely pre-chewed antler stubs that are now unsafe to chew (for example, pieces your dog can’t hold between their paws 🐾, pieces that could be swallowed whole 🚫, or ends worn down to a short stub around 2–5 cm 📏). Antlers must be clean and dry before sending. 🧼💨
What we don’t accept: ❌
Half-chewed, barely used, or unchewed antlers 🙅♀️; larger pieces that are still safe to chew 🦌; or antlers that are wet, dirty, or contaminated 💧🧪. The exchange is for small/unsafe remnants only. ⚠️🦴
Who can use the exchange: 👤✅
Available to active antler subscribers with at least three previous subscription orders. 📦📦📦
How it works: 🔁
Collect your dog’s small, unsafe antler pieces 🦴, weigh the total amount you’d like to exchange ⚖️, and package them securely 📦🔒. Include your name and order number 🧾, then post them to us before your next subscription dispatch date 🗓️🚚. Return postage is not covered — customers are responsible for the cost of sending back antlers for exchange 💷📮. Returns received after your dispatch date will be applied to the following subscription shipment ⏭️📦.
Your replacement: 🎁
We’ll include fresh antlers matched to the total accepted return weight ⚖️✅ in your next subscription order. Replacements are selected to match your usual subscription size/type and available antler sizes 🦌📦.
Important note about returns: 🔎
For hygiene and safety reasons, returned antlers are not reused or resold 🚫♻️. All returned antler stubs are responsibly disposed of through appropriate waste management processes 🗑️✅ once received.
Supervision & care: 🐶👀
Always supervise your dog while chewing. Remove and exchange any piece that becomes too small or sharp ⚠️, provide fresh water 💧, and choose sizes appropriate for your dog’s breed and chewing style 🐕🦴.
Please remember to include your full name and subscription number inside the package so we can easily identify your return. 🧾🐾
Return address: 📍
Unit 10, Ailwin Road
Bury St Edmunds
IP32 7DS
Suffolk, UK 🇬🇧
Frequently Asked Questions
Find answers to common questions about our Moose Antler Chew
Nutritious and Delicious: Venison Raw Dog Food enriched with Antler Powder
Perfect for dogs with food sensitivities, our grain-free and gluten-free recipe is easy to digest and packed with essential vitamins and minerals. The addition of fresh vegetables and superfoods ensures your dog gets the antioxidants and nutrients they need for a healthy, active lifestyle.
Key Benefits
- High-quality venison for lean protein
- Grain-free and gluten-free, suitable for sensitive stomachs
- Packed with fresh vegetables for added vitamins and minerals
- Supports a healthy coat, skin, and overall vitality
- Unique recipe with added antler powder
- Locally sourced ingredients for a wholesome diet


